Review: Netflix for iPad

The other day my wife came home and asked about Netflix streaming as someone mentioned to her that she used her Wii to stream. I said that we could give it a try as it is only $8 per month. I signed up for the free trial and started playing with the iPad app to setup my instant queue and see how well it streamed.

The iPad app works, but really is an unpolished app. Within a few minutes of using it, I became frustrated with it. First off, when I tapped on an item, it didn’t highlight as most iOS apps do; this is likely due to laziness as iOS provides a way to highlight an entire row and the app uses two columns so it separates the row and highlighting part of a row would have required extra work. Next the app was slow when I tapped on a selection so I wound up tapping more than once. This caused problems as it kept starting to play a selection as the second tap was queued up.

My problems didn’t stop there; after a selection plays and you go back to the home screen, your location in the list is lost. So if I scrolled through the selections, found one, tapped it to view more, but accidentally tapped twice and it started played, when I cancelled out of it, my position was lost. This made the experience quite annoying.

When you scroll through the list, the last row said “Load More Titles”. This is another aspect of what I consider poor programming or laziness. The more polished apps automatically start loading once the last row is displayed. It is actually quite easy to implement and saves the user a tap.

The app suffers from rotation issues as it gets quite confused and doesn’t resize the list at times when you rotate the display. Further showing lack of polish is when I went to switch apps and showed the bottom bar, the main loading page came back up. Strange behavior for an app.

Pros

  • Convenient way to add items to instant queue.
  • Reasonable playback quality

Cons

  • Unpolished application that suffers from some serious usability issues.
  • Bugs cause some strange behaviors when rotating and switching apps.
  • Summary
    While it is great to see that Netflix has come up with an iPad app, I would have expected more from a well recognized brand name. My view is that they either used inexperienced in-house developers or outsourced it to a company that needs some work on developing quality products. I hope that they continue to update the app and address some of the issues I’ve noticed.

    The app is still usable to add items to the instant queue, but the process could be a bit cleaner.

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