The bird had the right idea!

I installed the software for the IRIScan Express and was not surprised to see that it isn't TWAIN compliant. However, the ReadIRIS software that comes with it DOES use TWAIN compliant scanners if they exist. In poking around, I see that the software opens up a bundle specifically for the scanner. (I used a tool called opensnoop to see what the app was opening.)

 501   1867 Readiris       6 /Library/Application Support/IRISScan/IRISScan 1.6.bundle 
  501   1867 Readiris       6 /Library/Application Support/IRISScan/IRISScan 1.6.bundle/Contents 
  501   1867 Readiris       6 /dev/autofs_nowait   
  501   1867 Readiris       7 /Library/Application Support/IRISScan/IRISScan 1.6.bundle/Contents/Info.plist

TWAIN drivers live in /Library/Image Capture/TWAIN Data Sources. It doesn't look like the IRIScan folks did the right thing and create a TWAIN driver. Instead they created their own system for talking to the scanner. The scanner is a Plustek scanner (according to USB Prober). I haven't found Plustek drivers, yet, but will keep searching.

So, the IRIScan scanners won't work with ReceiptWallet. Piece of crap scanner. I've sent email to them asked where the TWAIN drivers are as the sales guy told me it was TWAIN compliant and how can I return the scanner. I'm sure I'll get a great response to my message.

I should have heeded the advice of the bird and returned the scanner while I still had the chance and before I left the show. Anyone have a need for a paperweight? Their software is so awful that I wouldn't even think of using it.

Comments

April 8th, 2008
Donald

Thanks for the review. I was considering the IRISCAN2 for my office–they're on sale. Have you found a better portable scanner–something with a small footprint?

April 9th, 2008
Scott Gruby

I’m a big fan of the Pentax DS Mobile (or the DocketPORT 465, it’s the same scanner). While it doesn’t ship with Mac drivers, the drivers are on the Pentax website. I’m still waiting for IRIS to get back to me on returning the unit (3 months later); I have 2 open tickets with them, but they haven’t followed up. Maybe I should just contact the BBB in their state and file a complaint or file a complaint with the California attorney general as they sold me the device in California. Hmmm…now if I just had time to do that.