About a year ago, I decided that the rolling suitcase I was using to travel was getting too cumbersome and I could make it through the airport easier with a small duffle bag. Last year I travelled 12 times (11 for work) and the bag worked well. However, the bag started hurting my shoulder and I started looking for a better solution.

Like most things I buy, I researched suitcases until I was blue in the face. I wanted one that would easily fit in an overhead bin and had 2 wheels. This turned out to be a huge challenge. First off, many manufacturers have switched to spinner type bags with 4 wheels. This type of bag makes a lot of sense for people going from house to car to airport to hotel and travel over smooth surfaces. This isn’t always how I travel. When I’ve gone to San Francisco or Portland, I’ve taken public transportation and then walked a number of blocks over uneven sidewalks. The spinner bags would be harder to use, so I immediately ruled them out.

Finding a small bag also proved to be troublesome as different companies measure the bag dimensions differently. Some include the wheels and handles; others do not. I checked the websites of the airlines I’ve used in the last year (Alaska, Delta, and Southwest) to make sure the dimensions met the guidelines. I also found that some bags had a compartment for a laptop. This seems a bit ridiculous for business travelers (makes sense for airline crews) as most people that travel for business will drop off the luggage at a hotel or leave it in a car and take the laptop in a backpack or other bag into an office.

After much searching, I ended up getting a Travelpro Luggage Crew 9 20-Inch rolling bag as well as one from Costco. After evaluating the two (I could return the one I didn’t like), I decided to keep the TravelPro. While it isn’t perfect, it seems to work OK.

The TravelPro has the dumb laptop compartment which makes it fatter, but I have no use for it. If this was left off, it would be a better bag. However, the other aspects of the bag seem well thought out. It doesn’t tip over and the handle and wheels work well. My Brenthaven MetroLite backpack has a way to easily slide the backpack on the handle of a rolling bag and that seemed to work well; however, it did a bit of extra weight on the arm that I was using to pull the suitcase. The suitcase easily fit in the overhead bin on my Southwest flights and rolled well through the airport.

Will this be the perfect bag for me? I have no idea; I just hope it lasts for awhile.

Yesterday my family and I went to SeaWorld as it is now an annual thing for us to visit a theme park (last 2 years was LEGOland). I expected there to be some people (tourists and others that don’t celebrate Christmas), but thought it would be a breeze to get into the park. We left our house around 9:40 for a 10 am opening of the park. We live less than 10 minutes away, so 10 minutes to get in, get parked and get to the gate did not seem unreasonable to me as we’ve done it before.

We get to the parking lot and had to wait in a line. That’s the first problem. The way SeaWorld does parking is they have multiple gate houses (that’s what I call them) with 1 car lane on each side. Each gate house can accommodate 2 people, one person on each side. Well, SeaWorld decided to staff each gate house with 1 person meaning that instead of 2 cars going in at a time, only 1 went in at a time. You would think that this was done to slow down traffic in the parking lot, but there was practically no moving cars in the parking lot. I also noticed that one gate house was empty, so there were no cars at it.

If that wasn’t bad enough, the 1 person has to take your money or pass, go inside, ring it up on the computer and print out a receipt before returning. So with the great invention called mobile terminals, they should be able to collect money/credit cards/passes without having to go inside. Combine this with 1 person per lane and more cars could get in faster. If you were unlucky and pulled your car on the left hand side of the gate house, your passenger (or you if you don’t have a passenger) has to hand everything through the passenger window. Putting a person on each driver’s side window would make it easier.

After we made it through that line, we had to park. At DisneyLand, there are people directing you to empty spots and basically don’t let you park wherever you want. SeaWorld kind of makes it a free for all which causes empty spaces. So people cruise up and down the aisles looking for empty spots (we did that and found one pretty quickly).

We thought we were home free and the long lines were people buying tickets. We were wrong; the long lines were to get in. They had 2 entrances open which meant that 4 people at a time could get in. Then when we got to the front of the line, the same problem they’ve had for ages showed itself again. That was their horrible ticket scanning machines. These machines require you to put your ticket on a platform and line up the X to read the barcode. They are slow and problematic. Then for pass holders (and presumably multi day ticket holders), you have to put your finger on the biometric scanner which seems to be flakey as well. Yesterday, the machines flat out didn’t work, so the people at the entrance had to use handheld devices and scan the barcodes. While barcode scanning is a fairly fast process, lining up the barcode takes time especially if you’re trying to hold the device and the ticket. Using a magnetic stripe on the ticket like they do on many transit systems would speed up the process. The downside is that people that printed tickets at home would have to exchange them for encoded tickets. Since there were a number of unused automated kiosks, this doesn’t seem unreasonable. While this does shift the line, it only shifts the line for those that printed tickets at home.

While this may sound like I’m complaining, a trip to a Disney theme part shows that these problems have been thought out and solved a long time ago. I’m not sure if the current owners of SeaWorld don’t want to invest the time or just don’t care. It could be the latter because people still come to the park and are just grumpy until they get inside and forget about the 40 minutes to actually get there.

Suggestions on busy days

• Staff each parking gate house with 2 people.
• Open all parking gate houses.
• Use mobile terminals for parking payment collection.
• Put people on driver’s side of each lane and not stay in gate houses.
• Have people directing cars to fill in every spot.
• Open more entrances to let people in.
• Get more reliable ticket reading machines.
• Use magnetic stripe tickets instead of barcodes.

Awhile ago I was talking to my dad and the topic of energy bills came up. We both live in places that are roughly the same size and in the same climate (he’s about 7 miles from me). He was surprised at how much lower my bill was than his; mine includes gas and electric and his only electric. We started to figure out the differences. I have gas hot water, his hot water isn’t included in his bill (he pays it via his HOA dues). I have a gas range, he has an electric range. I have gas heat; he has electric in wall heaters. Neither of us has air conditioning. Since it is the summer, heat could be ruled out and cooking is pretty minor in terms of overall use.

What were the big differences? We started to think and determined that it is probably the computers. My parents each have an iMac that they leave on all the time whereas my wife and I each have a laptop that we put to sleep. In addition, I turn off power strips when not using them and have other powerstrips with timers on them.

So my father decided to turn off his computers and other equipment at night. The first thing he noticed is that there are days that he doesn’t even turn on his computer; he uses his iPhone or iPad to do what he needs to do. When his next bill came, he told me that he saved at least $10. This may not sound like a lot, but that’s over a 10% savings. He’s still not down to my level (could be the TiVo or his stereo amplifier as we don’t have a music system in our house right now), it is encouraging.

We’re lucky that we live in a very temperate climate and that our energy bills are so low; I was talking to some people last month that live in the southeast and my <50 a month bill was peanuts compared to their $400-$500/month bill due to have to heat and cool their houses.

What if other people started doing simple conservation things like this? It would not only be a nice cost savings, but it could lead to being able to turn off a power plant. Who knows.

When applying for a job, the standard thing to do is to submit a resumé and that becomes the first impression that a potential employer has of a candidate. Many years ago I came up with a basic, clean format for my resumé and periodically have updated it (luckily not lately), just in case I needed it. While I’m not sure a resumé ever helped me get a job (I was referred by a friend to the one job that I landed where I submitted a resumé), I’ve been in the position that I’ve had to read resumés of potential candidates. I look for a number of things on resumés to see if the candidate is worth pursuing. These include the basics like:

• Does each job tell me what the candidate did?
• How much experience does the candidate have in a particular field? Lately, it has been iOS and Objective-C.
• Has the candidate worked on a team? What was the candidate’s role on the team?
• Has the candidate switched jobs a lot?

And the not so basics:

• Is the resumé clean and professional looking? I like to see PDF resumés as I don’t use Word and formatting gets messed up with Pages.
• Are there spelling errors?
• Is proper grammar used? While no one is perfect, I know that I spend a lot of time on the 1-2 pages of a resumé; I expect others to do the same if if grammar isn’t a strong trait, then the candidate should ask for help in reviewing it.

Some people will say that I’m too nitpicky, but I’m in a field where attention to detail really matters. I recently saw “Got familiar with xxx” as a bullet item on a resumé. That strikes me as someone that didn’t spend enough time wordsmithing or didn’t have a good grasp of the language.

There are also some things you should leave off a resumé. In the current era where everyone has an app or two, I see people list how many apps they have. One went as far as to say he worked on 50 apps. Going back to my list above, I looked for how long this person worked at a company and then did a rough calculation that he put out 1 app every 9 days of employment. While the candidate might have thought that the quantity of apps was important, it turns out to be a negative in my book as 9 days isn’t enough time to write a quality app (granted some apps were probably cookie cutter and different content put in).

I remember in the past my father making sure he put his resumé on the right paper stock just to make a good impression. He put so much effort into his resumé that when it came time for me to do a resumé, I tried my hardest to make it my best work. In modern days, people rarely send in paper resumés, so they have to do different things to make a good first impression. I wish more people would spend time polishing their first impressions.

Now that Amazon and the State of California have come to an agreement whereby Amazon will start collecting sales tax next year, Amazon has reinstated all their California affiliates. So I setup a new account (I had already closed mine) and will start linking to products again and hope that people use the links as well as the search box on the right side. While I don’t expect to earn a ton of money off the affiliate links, it does basically pay for hosting this site. I’m happy that the affiliates are back, but the sales tax thing may end up being worse depending on how much we buy from Amazon.

Last week I changed my AT&T account to be a 900 minute plan. As part of the change, AT&T sent email confirming it. The automatic email, however, was not proofread. The bullet points should have been alphabetical (in English), numerical, or simply bullets. AT&T sent the email with the bullets being Hebrew letters.

Also, the link in the email goes to a server that doesn’t exist.

A few weeks ago, my wife started complaining that our cordless phones started dying. So, I decided to get a new battery and see if that fixed the issue or I’d have to get a new set of phones due to bad charging circuits. I bought a battery from Fry’s and it failed to charge, so I suspected that the charging circuit was bad. Since I didn’t need the battery, I went back to Fry’s to return the battery.

When I presented the battery to the returns clerk, he looked at it and was a bit suspicious as he said that Lenmar batteries usually have a label on them with the Lenmar name. At that point, things began to click. When I brought the battery home, it looked identical to the battery I already had with the exception that the code on it was a little different. The package said 850 mA whereas the battery (and the ones in the phones) said 800 mA. The clerk went back and retrieved another battery and it was yellow (the ones I had including the replacement I bought were white) with a Lenmar label on it.

Now it was Fry’s word against mine; I said that I bought the battery I was returning. I couldn’t prove I hadn’t swapped the batteries and they couldn’t prove that the battery I took home was the real Lenmar one. The clerk asked his manager and the manager said to go ahead and accept the return. That was a big relief; I almost had to eat $10 for the battery. So it looks like someone swapped the battery in the store (the packages for the batteries only has a stable at the top and you can easily slip the battery out). Normally this kind of theft just impacts the store (and the consumer indirectly with higher prices), but in this case, I almost got stuck with the bill.

Normally Fry’s is an easy target for me to pick on as their staff isn’t the most helpful, some of their sales tactics are questionable (I’ve seen returned items shrink wrapped and resold as new), and I only shop there as a last resort. However, in this case, I was quite pleased with their customer service. Maybe this is way manufacturers put products in the bubble packaging to prevent people from stealing like this.