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Macworld - Day 3
Day 3 started out with me crashing a customer's Treo. He was complaining that the PhoneCallDB file wouldn't backup and would hang the sync. So I thought that purging the call history (which uses the PhoneCallDB database) would help out. So, I purged the call history for calls older than 1 week. His device immediately reset and then wouldn't start up again. After a few minutes, he was able to get it running again, but the phone didn't work. He kept blaming me and our software and didn't understand that his problems were most likely caused by a corrupt database which clearly (in my mind and the mind of one of my colleagues) is evident by this chain of events.
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Tech support for Sinbad
At the end of yesterday's show (6 pm), a man comes up to the booth and says that his friend, Sinbad, has a support question and wants to know if I can talk to him on the phone. He dials Sinbad, hands the phone to me and I gave Sinbad some help with his issue. Do I think it really was Sinbad? Absolutely. I know that Sinbad is a Mac user and other Mark/Space people told me he stopped by the both last year. Kind of cool talking to a celebrity and helping him with a problem; however, I was a bit nervous.
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A homeless guy with technology
We were walking back from dinner and I see a homeless guy sitting in a doorway in a sleeping bag. He had his iPod on and was playing on his PSP. It was one of the strangest sights I've seen in a long time.
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Macworld - Day 2
Another long day at the show; great feedback from customers and the day was topped off with dinner with members of the Sync Services development team and other companies doing Sync Services. I'm quite excited as I see Sync Services the future to synchronization on the Mac.