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Are software bundle deals just marketing hype?
I've commented on the past about MacHeist bundles and eventually decided that the bundles are not a bad thing with the exception of potentially decreasing the value of individual pieces of software. Last week, MacUpdate Promo started a new bundle deal with some interesting apps and Parallels being offered up if certain sales goals are reached. That's fine. Even though I have Parallels and Hazel, I bit as some of the other pieces looked interested and I like collecting software (odd hobby, I know). Typinator and MenuCalendarClock are already in use daily.
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Hacked Serial Numbers
In the past, I've written about software piracy, registration codes and catching users with pirated serial numbers. As part of the latest update to ReceiptWallet, I added some additional checks for invalid registration codes (read, pirated or hacked). One of the simplest ways to deal with this would be to have ReceiptWallet check in with my server to validate the code, but I don't like that idea. What happens if my server goes down or my company goes away? Users can no longer use the software, so I avoid that method. This morning, after I released a new version of ReceiptWallet, one of the first messages I received was a user saying that there was an error with his serial number. This meant one of two things; the user was given a refund and is no longer eligible to use the software or he used a hacked serial number. After a little probing, he admitted that he didn't remember purchasing the software and wanted to know how to buy it. I didn't outright accuse him of using a hacked serial number, but I suspect he figured it out pretty quickly.
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Librarians of the future (or is it now current?)
Sometime between 1995 and 1998 (I can't remember when), I went with my parents to a public meeting about a new main library. At that time, I thought it was a waste to have a huge main library as a majority of the city lives nowhere near downtown. While there are now more people living in downtown, the focus, in my opinion, should be to improve the branch libraries that will benefit many more people. All these years later, I still believe the same thing; spending millions of dollars on something that most people won't use is a waste. How about increasing the hours that the branch libraries are open instead of a main library? Oh and the new main library still isn't built; projected completion is 2011.
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Knowledgebase Overload
In my effort to have my ReceiptWallet users get faster answers to questions, I have developed an extensive knowledge base of articles. While I've done my best to write easy to understand articles, the hardest part is getting people to find the articles. I know my knowledge base, so I know what keywords to enter to get results. Yesterday my mom had a problem with printing a receipt from Amazon to ReceiptWallet, so I pointed my dad to "droplet" and then directly to the article about droplets. My dad read the article and easily fixed the problem. Would my parents (or other users) been able to find the article? That depends on what keywords they entered in the search. I've been searching for answers for years on the Internet (I still haven't found what I'm looking for probably because I'm not sure what I'm looking for :-)), so I have a good idea on what words to use in searching.