About a year and a half ago, I wrote about fixing the SB36512-F6 soundbar as sometimes we just couldn’t hear anything from it. My "fix" seemed to work for awhile, but over the last few months, the problems have been worse. We would start a show using Channels or Netflix (primarily) and got no sound. Lately the volume buttons wouldn’t work (through HDMI-CEC) which is also frustrating. Through a combination of powering down the TV, changing the input on the soundbar, and powering off the outlet for the devices, we were able to get sound again.
I’ve been so frustrated with this that I’ve been on the verge of purchasing another soundbar, but waiting for a Costco sale so that I can take advantage of their return policy when it performs poorly. Today I decided to do another web search to see if others encountered the same problem. Unfortunately my original post was one of the hits! On the positive side, other posts indicated that Dolby Atmos was pretty poor on these types of soundbars which gave me an idea.
In order to get Dolby Atmos on the soundbar, I plugged the Apple TV into the soundbar’s HDMI port and then the TV into the soundbar’s HDMI ARC port. If I was willing to forego Atmos, I had more options for connecting the soundbar. Since I like HDMI-CEC for controlling all my devices, I decided to plug the Apple TV directly into my TV and then plugged the soundbar into the TV using HDMI-ARC.
Initial tests show that the setup works as expected with HDMI-CEC working for controlling volume and the power to the devices (I use power loosely as the devices are always in some type of standby mode). Will this fix my problems? I sure hope so or it is back to the drawing board on how to deal with this frustration.
It still baffles me that getting devices that adhere to standards working together is such a crapshoot. I have no idea how the average person gets any type of technology or electronic device to work.