Several weeks ago, the VPS (virtual private server) that I use to host my blog and Web site went down for more than 6 hours. The service, like most VPS services, has a 99%+ uptime guarantee. Well, the uptime guarantee is kind of useless as the site is still down and the few bucks credit I got aren’t really worth much. Their support folks didn’t get back to me until the end of the outage and then gave some excuse that they were short staffed. By the time the site had come back up, I had already signed up with another VPS and restored my site (I have scripts on the VPS that backup nightly and then everyday, my Mac syncs down the backups). The whole setup process takes me about 2 hours as my VPS isn’t all that complicated.
So, now I’m trying out 123Systems Solutions on their second level VPS (25 GB disk space, 1 TB traffic, 512 MB RAM burstable to 1 GB). I found a discount code and brought the price to just over $10/month. Like the last one, they offer an uptime guarantee. This one has only been around for a few months, so we’ll see. Worst case is I move my VPS again; a little time consuming, but definitely not the end of the world. They have been quite responsive when I submitted a ticket and have communicated when they’d be short staffed. I’m also impressed with their control panel to manage it. However, their reverse DNS doesn’t seem to work properly. Oh well, not the end of the world.