Doing the right thing

My previous rants about Sandvox may have been harsh, but as I mentioned before, I see so much promise in it and the sites it creates. I want to offer an apology to the authors; they, like all software developers, do their best to create good products.

Karelia has made things (financial) right with me and I applaud them for that. I did find out that they offer a 30 day money back guarantee, but I wasn’t going to take them up on that as I wouldn’t feel right about getting a refund for a product I still wanted to use. They’ve given me a complimentary copy for my work in tracking down the SFTP issues (I hope the fixes work for others) and I really do appreciate it; my whining wasn’t to get a free copy, it was simply to express my frustration in getting my site uploaded.

Thanks Karelia and keep up the good work!

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