I’m now through a few billing cycles with Sprint after the guy at the Sprint store mucked with my account. As I posted before, I got 4 additional lines (and phones) and my bill was supposed to drop by about $20 per month. Low and behold, it actually has (it takes a few billing cycles to work out the plan changes)! So I have 4 phones sitting on the shelf doing nothing. I probably could get a few bucks more off per month (one discount I have wasn’t applied to 4 lines), but I’m not going to sweat it. I would also have liked free mobile to mobile calling on all lines (there are 10 on my account and only 5 have mobile to mobile), but since we don’t go over our minutes, it isn’t a problem. I did have to sign up for another 2 year contract, but that’s minor as I don’t see switching off Sprint any time soon; coverage is good for me (and my family) and they finally have phones that I like (my wife and I have the Motorola Razr V3m). You might be asking why I have 10 lines on my account; 4 lines are idle (phones on my shelf), one used by me, 1 by my wife and the other 4 by my family members. They get a sweet deal piggybacking off my account, but I don’t mind as long as we’re under our allotted minutes.
For all my complaining about Sprint, this time I can really say, thanks for doing something right!