Who designs receipts?

Yesterday, I went to RoadRunner Sports to pick up some stuff for running (in case you haven’t guessed, I’m in training for a marathon; my first marathon to prove to myself that I can do it). I had a coupon for $10 and after checking out, I walked outside, looked at the receipt and scratched my head. Normally receipts have several columns including description, quantity, unit price and extended price. In my experience they also take discounts off at the end. Not here. They had description, quantity and unit price. So if you add up the price column, it will only be correct if you bought one of each item, which I didn’t. To confuse matters, my $10 discount wasn’t taken off at the end, it was taken off the first item. My first item was PowerBar Gel stuff with a price listed as -$2.10. I had to go back in and get this explained to me. What the computer did is take the total cost of the item (3 @ $1.23) and then subtract off $10 and divide by quantity to give -$2.10 each.

That’s just not logical; I guess most people don’t look at their receipts as close as I do or this would be a bigger issue for them having to waste time explaining it to customers.

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