The UPS guy shows up with my new phone. I open the box and found my new Samsung A940 phone. Wait a second, I ordered a Samsung A900. I could almost understand if I ordered on the phone, but I ordered on the website and got confirmation:
YOUR ORDER:
Phone(s) and Accessories:
PCS Phone by MM-A900 by Samsung®
Price: $349.99
Quantity: 1
Subtotal: $349.99
So I call Sprint, tell “Richard” that I ordered a Samsung A900 yesterday and received a Samsung A940 today; did he see a problem with this? He said no. So I had to explain the problem to him. He couldn’t contact anyone so he’ll send me a return kit for the phone and order an A900 for me, but I won’t get credited for the 940 until they receive it. That’s fine, my credit card bill doesn’t come for a few weeks, so I’ll dispute the charge if need be. What a hassle; this is after spending 40 minutes this morning getting a tracking number for the phone.
As I said before, the saga continues…