Tag Archives: Companies

Fry’s – The good, the bad, and the ugly

Posted on January 29, 2006 by Scott Gruby

As I had some time to kill today, I decided to go ahead and get a new hard drive for my PowerBook and replace it without waiting until tomorrow. The choices on a Sunday for getting a laptop hard drive … Continue reading →

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Nickel and dimed by Sprint

Posted on January 26, 2006 by Scott Gruby

I got my latest Sprint bill today and noticed it was a little higher than normal. Turns out that Sprint charged me $18 to switch handsets; this is after I paid them $350 for the new handset! Do they not … Continue reading →

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Laughable Sprint response

Posted on January 22, 2006 by Scott Gruby

I sent email to Sprint asking when the next firmware update would be available for my Samsung A900 to address the Bluetooth issues I’ve been having, and part of the response I got back was We at Sprint perform stringent … Continue reading →

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English speaking customer service reps

Posted on December 30, 2005 by Scott Gruby

Yesterday I called my cable company to switch the IP address of my cable modem as I now have a block of 5 addresses and in order to use them, a change had to be made. I called support, negotiated … Continue reading →

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Poor timing of Macworld

Posted on December 27, 2005 by Scott Gruby

I’ve come to the conclusion that having Macworld Expo in January is a poor decision. Here I am at the end of the year looking to see what else I can buy for my small business to get the tax … Continue reading →

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Brand loyalty

Posted on December 25, 2005 by Scott Gruby

Yesterday I went to Home Depot to pick up some attachments for my Dremel to do some glass etching. The Dremel attachments were about $8 each and I needed 4 of them according to the project instructions I had; 2 … Continue reading →

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Sprint Bill, part 2

Posted on December 24, 2005 by Scott Gruby

I looked at my Sprint bill online today as it just became available. I noticed that the balance was twice that of a normal month! Wow, what that Sprint mess up now? After pouring over the bill for about 30 … Continue reading →

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Japenglish and Korenglish

Posted on December 23, 2005 by Scott Gruby

The Japanese and Koreans make some pretty good products these days. However, it appears that they don’t bother to have native English speeakers review text of alerts and such on their products. For instance, on my new Samsung A900 cell … Continue reading →

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Sprint’s weird billing practices

Posted on December 17, 2005 by Scott Gruby

I checked my Sprint account yesterday to see if I was credited for the phone I returned (due to them ordering the wrong phone). Well, I had a huge credit, so I call them and after awhile on the phone, … Continue reading →

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Sprint Customer Service Needs Work

Posted on November 30, 2005 by Scott Gruby

Yesterday, Sprint announced that the new cell phone I want, the Samsung MM-A900, was available for purchase at sprint.com and at their stores. Well, the phone isn’t available online and calling them results in them not having a clue. I … Continue reading →

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