I’m in the process of setting up a Zimbra server for work and as part of it, I’m documenting configuration for all types of machines and devices we use. One of the devices is a Palm OS Treo (755p in particular). I’ve done a bit of research and found that the Palm OS Treos don’t work properly with wildcard SSL certificates. So, I got my boss to approve a GoDaddy single domain certificate for $30; I assured him that this was needed for the Treos and he didn’t have a problem with that.

What I failed to read was that they also don’t work properly with GoDaddy certificates. These devices only recognize an old standard while GoDaddy is issuing certificates that adhere to a new RFC.

After much trial and error along with research, I almost gave up and admitted defeat. Everything I read today indicated that RapidSSL certificates worked. So, I was going to have to go back to my boss to approve the $69 for a new certificate; that wouldn’t be a hard sell, but telling him that I made a mistake would be harder. I started complaining to a friend that works at Palm and he pointed me to the same threads I was reading that recommended RapidSSL. I went over to RapidSSL to look at certificates. I happened to click on the Buy link (I’m not sure why as I wasn’t about to buy it), clicked the “Continue without support” link, then was pleasantly surprised to see the following:

I selected a 1 year certificate, filled out all the information, confirmed the certificate and waited. Without entering a credit card or anything else, my certificate arrived! Not only did it arrive, it was for 2 years! The certificate we purchased just 2 days ago from GoDaddy for $30 was a 1 year certificate.

I fired up the Treo 755p, setup ActiveSync and presto, it worked over SSL.

Wow, not only was I able to solve my SSL issue with the Treo, I got an extra year on the certificate.

So what did I learn? Hmmm, I’m not sure. I made a mistake, but I was able to correct it with a bunch of research and some luck.

Oh and using a Treo 755p brings back memories of developing Palm OS software. The UI seems a bit outdated and I’m glad that Palm is moving on and not resting on its laurels.