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Monthly Archive for December, 2008

How not to run a web site

Today I went to view my insurance bill online and when I went to view it or save it, I got the standard Apache Internal Server Error message. That’s pretty bad for an insurance company that seems to be beefing up its online presence. If that wasn’t bad enough, they neglected to change the default [...]

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Overly cautious customer?

The other day a potential ReceiptWallet user asked if we stored credit card numbers when people purchase ReceiptWallet. That is a completely legitimate question and I replied that we only keep the last 4 digits of the number (which is appropriate per credit card industry standards) and that our credit card processor (PayPal) keeps the [...]

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Wacky Chinese Packaging

For Hanukkah this year, my wife decided to get me some little things that I could put on my desk. The things she got me were definitely not on my wish list (OK, I don’t have a wish list as I just buy what I want within reason). One of the items she bought me [...]

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Stumped by poor user interface

On and off I’ve had some difficulty with hearing people with iChat when I used a headset. I always attributed this to my PlayStation 2 USB headset which is a rebranded Logitech model (it cost $15, but it worked). I finally got a new Plantronics M214i headset as it had a USB adapter and let [...]

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The day without the Internet

OK, maybe it was just a few hours without the Internet, but that isn’t as catchy a title.
To continue my story from yesterday, a tech came out today to swap out my cable modem and remove the filters from my cable so cable TV worked again. The tech came out and I thought everything would [...]

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Breakdown in customer service

Three years ago, I signed a contract for my business class cable modem service. I was quite pleased with the service, but over a year ago I stopped hosting my own websites and my own email, so while the extra bandwidth was nice, I didn’t need the static IP addresses nor the priority service for [...]

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Elves working overtime

Friday evening (OK, I realize I’m late), I ordered some stuff from Amazon (my wife signed up for Amazon Prime) and low and behold, some of it arrived today, Monday. I also ordered an armband for my iPod Nano at the same time and it also arrived this morning. Of course, all of this is [...]

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Replaced a tuner with an Ethernet switch

Last weekend I replaced our radio tuner with an Ethernet switch (a 24 port NetGear switch as I ran out of ports on my 8 port switch) as we never used the tuner and even when we did, it was hard to get a station that wasn’t fuzzy. (OK, it physically replaced it, but didn’t [...]

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Very professional, Microsoft

I had to install MS Office 2008 for the Mac to use some templates for work and must say that I’m still not impressed with the package. It is bloated and still needs polish. I did an update today and saw a bunch of stuff in Console, including:

12/13/08 7:51:35 PM postflight[6475]: Arguments being passed to [...]

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Simple amusement

The other day I was listening to the MacBreak Weekly podcast while I was at the gym and they talked about Uli’s Moose, a redone version of the Mac classic, Talking Moose. I was having a particularly bad day at work today, so I went ahead and installed it. It gave me a number of [...]

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