Value of a lifetime warranty?

Several months ago, a friend told me that a little known fact is that most residential faucets come with a lifetime warranty (OK, maybe not little known, but until I started ReceiptWallet, I could never find manuals/warranties). I put in our kitchen faucet when we moved in about 4 years ago. I noticed that it was chipping and it annoyed me. So I took pictures (my friend said that Delta faucet would accept digital pictures instead of sending the whole thing back) and Delta sent me replacement parts. Yeah! I probably would have eventually bought a new faucet as I would have expected them to want it back, so I saved myself a bunch of money.

While it was great that they sent me the parts (not a new faucet), taking apart the old faucet and putting in the new parts took me almost 2 hours and a lot of effort. I don’t expect that most people would take advantage of the warranty for this reason alone. With a lifetime warranty, I’d expect the faucet’s finish to last more than 4 years. I’m sure I’ll be asking for more replacement parts in the future. Now that I know how to disassemble it, it shouldn’t be all that difficult.

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