Nice job, TiVo!

We got back from our trip on Sunday and found that the TiVo (Pioneer 810H) was stuck. I yanked the power cord and rebooted it. It came back up and said it had done an upgrade. OK, fine, I like the TiVo upgrades as they add new features. However, this time TiVo made a royal mess. First off, the unit needed a kick start to get running after the update meaning we didn’t record shows for 2 days. Second off, navigating the menus is extremely slow. Third off, one of the shows we recorded after the upgrade (Saved on TNT which my wife really likes) had some hiccups where the picture was pixelated and it stuttered during playback. Reading the forums shows that I’m not the only person with this problem.

I’m on hold now waiting for TiVo after calling once and mentioning Pioneer which gave me the Pioneer number and disconnected me. Pioneer said to call TiVo and not mention Pioneer (I kind of figured that, but thought I’d play by the rules). We’ll see what TiVo has to say when they’ll fix this mess. Uggh.

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