Laughable Sprint response

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I sent email to Sprint asking when the next firmware update would be available for my Samsung A900 to address the Bluetooth issues I’ve been having, and part of the response I got back was

We at Sprint perform stringent tests and trials before launching any product, therefore there is no fixed time period for the software launch.

Really? Then how did the phone get out the door with one of the touted features, ability to use a Bluetooth headset, not working?

The more I deal with this phone, the more I want to switch to Cingular/AT&T so that I have a choice of decent phones with decent ability to use a Bluetooth headset.

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